Slack Notification for On Call Schedule Changes


#1

Hello,

is there a way to use the Slack integration for On Call schedule changes?
We would like to inform other teams within our company about changes in our On Call schedule via Slack (e.g. “Person A started his on call until tomorrow”). People in the Slack channel will then see who started on call for a specific time period. Is this possible to do with the current Slack integration?


#2

Hi @niko! Currently, the only option would be to execute the /genie whoisoncall [schedule name] command. This would return who is currently on call. It is not currently possible to have on-call schedule changes trigger a slack notification, however we do have a request for this enhancement, and perhaps this functionality will be available in the future.