I’m having issues with different notification categories in Android 9. In the app’s sound menu, I have a category for “high priority new alert” and “low priority new alert”. These are set to two different sounds. When I click these settings it takes me into the Android settings app, and I see that there’s a high priority and low priority page with different sounds set.
However, when I get high priority notifications, the default sound plays. Also, when I go into “notifications” for the OpsGenie app via Android App Settings page, the “High Priority” notification type does not exist in that view. I also found that if I click into “high priority” through the app and change something, it doesn’t save. So somehow this phantom “high priority” category is seen by the app but it’s not actually available/respected.
Does anyone know of a solution to this?