A Case Study for Serverless Integration: Customizing OpsGenie’s Zendesk Integration with AWS Lambda


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OpsGenie is not a lonely cowboy. Many tools are becoming at the center of our IT world day by day and we need to adapt to them as soon as possible. This is where OpsGenie integrations and our Playground come into play. OpsGenie integrates with many tools that have specific monitoring capabilities and notification/ticketing systems to make everything related to incident response easier.

The manner in which we build each integration depends on the target tool’s capabilities. Generally, we can build an integration with HTTP requests between our APIs and the APIs of the tool that we want to integrate with, if it is supported. Read more…